The exact cost of your project is easy to figure out using our turnaround times and any extras listed here. For example, if you have a recording that is 100 minutes long, and you would like it within 7 business days, multiply 100 x the 7 business day turnaround. So 100 x $1.70 = $170.00.

If it's a 100 minute focus group with 8 speakers, then you would add $0.60 to the initial 7 business day turnaround rate, so $1.70 + $0.60 = $2.30. $2.30 x 100 = $230.00. The cost of your project can be calculated fairly accurately using the rates listed here for the particulars of your project.

Some prices are variable:

More than three speakers: a fully interactive focus group of 8 speakers will cost more (adding $0.60 to the overall rate) than simply 4 speakers where two do most of the talking.

Hard to hear audio (bad cell connection, noise in the background etc.) is is variable depending on how much extra time we estimate it will take. Sometimes there is a recording that is not ideal but it simply doesn't take any extra time at all, thus the surcharge is dropped, and other times, the surcharge is needed.

The same goes for foreign accented speakers: some are harder than others, and sometimes an accented speaker doesn't necessarily mean a surcharge at all.

Strict verbatim versus intelligent verbatim: most people want filler words such as "um", "ah" and "uh" removed along with false starts and excessive "like you know" utterances and that is our default format. For customers who require every possible utterance, that is considered strict verbatim and carries a surcharge.

Timecode or timestamps: the time of recording appears throughout the transcript roughly every 30 seconds (or a frequency requested by the customer) so that you know at what time in the audio recording something was said. Elapsed timecode refers to the time elapsed of the audio file, while burned in timecode refers to a video with timestamps on it that have nothing to do with the elapsed time of the video.

You can also use our contact information to get an official quote!